Michael Ollitervo-Murphy brings 30 years of experience transforming post-sales organisations into drivers of business revenue and customer value, with a focus on cost efficiency and sustainable growth.
His approach centres on outcome-focused, data-driven actions that deliver cohesive and continuous improvement. As Head of Customer Service and Customer Success at HIA, he is focused on delivering an exceptional customer experience—through building a strong support team and leveraging data and customer success expertise to drive retention and growth.
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U.S. Office
8 The Green, Suite B, Dover, DE, 19901, USA
Hong Kong Office
Unit 2406B, 24/F, Low Block, Grand Millennium Plaza, 181 Queen's Road Central, Sheung Wan, Hong Kong
香港上環皇后大道中181號新紀元廣場低座24樓2406B室
Stockholm Office
Brännkyrkagatan 76, 118 23 Stockholm Sweden
Shenzhen Office
Room 3407, Building 1, Fangda City, Taoyuan Subdistrict, Nanshan District, Shenzhen City, Guangdong Province, P.R. China
深圳市南山区桃源街道方大城T1栋3407室